Home Depot Return Policy is the service provided by the Home Depot to return back or exchange the product, with which the customer is not satisfied. This policy is started to give the customer the best possible product and service.
By taking a copy of a receipt or shipping confirmation mail, Home depot instantly gives your money back or exchange the product with any other best product.
Home Depot Return Policy
About Home Depot:
Home Depot is an American retail company which specializes in home improvement supplies by providing tools, products, and service. The company was founded by Bernard Marcus, Ron Brill, Arthur Blank and few others in 1978.
Home Depot has headquarters in Atlanta, Georgia. It has around 1200 locations all around America. The company has spread across North America making it the largest home improvement retail company in the United States.
How to return on Home Depot:
At the store:
The customer has to carry the genuine copy of a receipt or shipping confirmation mail, the credit card used for the payment and valid ID while returning the product at the store. The customer support team assess the problem and instantly return back the money or exchange the product with other product which has similar characteristics.
Home Depot has made really easy for the customers to return the products online. The customer has to visit the official website of Home Depot and click on ‘Return items’ button. Orders which are eligible for returning online receive a shipping label through email which has to be printed and attached to the package.
The customer can also drop it at the nearest UPS store. The customer support is made available to get the UPS return started. For online assistance, Home Depot has provided with the toll-free number for the customers. The toll-free number for online assistance is 1-800-430-3376.
Return policy of Home Depot:
Home Depot returns the product within 90 days of purchase, only if the product is noted in their return policy exceptions. If the purchase is made with the help of the credit card, the Home Depot commercial account then the customer gets 365 days to get the product back from the date of purchase, unless noted in the Home Depot return policy exceptions.
The product is only returned if the customer has the valid proof of the receipt of the product. The product purchased with the help of a gift card is returned and the amount is refunded as a Store credit.
Return Policy Exceptions for major appliances:
During the purchase of the major appliances, the customer has to check the defect if any exists then the delivery should be refused. If the customer accepts the delivery and later on finds any defects then it should be reported within 48 hours of the purchase.
The Home Depot store assess the damage of the product and then either return back the money to the customer or give another product with similar specifications.
Read More: Home Depot Survey
Home Depot Return policy is the service of returning or exchanging the product to the customer with which the customer is not happy. Also, if the customer finds any defects/ damage to the product can return the product to the Home Depot store.
This service was introduced to keep the customer satisfied with the product and build repeat business with loyal customers.